Lamin-Art

Material Returns

We recognize that, on occasion, our customers may have unused material due to a change order, a job cancellation, or for other reasons. Our material returns terms and conditions are the following:

  • Only regularly stocked items (listed on our current Stock List) may be returned.
  • We won’t accept material returns for Pearlescence products ordered with Oyster Shield High-Wear Protection, Fire-Rated material, Post-Forming grade material, or any other custom product or special order.
  • Any returned material must display an RMA (Return Material Authorization) number on the packaging.
  • You must call our Customer Service Department at 800.323.7624 to have a Return Material Authorization (RMA) number issued before shipping back any material.
  • All returned material is subject to an inspection and restocking fee of 25%, return freight paid by customer.
  • Customer must initiate material return with 90 days of receipt of the material.
  • Credit will only be issued for material received in Grade A condition.

Questions? E-mail or call Customer Service 800.323.7624



Damage claims

  • In the event your material arrives damaged, note all visible damage on the freight bill and have it signed by the carrier driver.
  • All damage claims, visible or concealed, must be reported within 4 days of delivery date.
  • Damaged material and packaging must be retained for inspection by carrier.
  • Call our Customer Service Department at 800.323.7624 to report damages and request replacement material.